Offer the services you actually do
Use your labor guide as the starting point for the services customers can choose. Saved labor times help estimate the space a visit needs in your schedule. A text field lets customers describe other work or symptoms that are not on your list, so an incomplete service menu does not stop a useful request.
Set availability around a mobile workday
Configure different hours for different weekdays and use calendar date exceptions for unavailable days or special schedules. Choose the exact times you can accept requests. This gives customers relevant arrival choices while leaving you in charge of whether a visit is practical.
Approve requests before committing
A requested slot is subject to your review. Check the location, vehicle, concern and likely work time before confirming it. ATP Shop connects accepted bookings to the appointment workflow, so customer requests and your working schedule stay in the same system.
Get a head start on the estimate
Selections from your labor guide can start a draft estimate. Review the work, add parts and costs, and adjust the final quote before sending it to the customer. The public booking workflow collects the request without exposing a repair price you have not finalized.
