Keep the location with the work
The customer’s service location belongs beside the vehicle and job details. Review it before heading out, and keep appointment arrival information available during the visit. Mobile service records can include service-area and travel-fee details where you configure them.
Use stages that reflect an on-site visit
Progress through en route, arrived on site, start job and complete job actions. Update the record as work moves instead of leaving every order in the same state until an invoice is created. Your job board provides an overview when several orders need attention.
Switch from travel to repair without switching systems
Once you arrive, keep the same repair order open for notes, mileage, time tracking, checklists and photos. The visit information and repair documentation stay together, reducing the need to copy details between separate dispatch and job tools.
Plan realistically
ATP Shop helps organize visits and their details. It is not a live GPS fleet tracker or an automatic route-optimization service. Review distance, parts readiness, parking and access yourself before promising an arrival time.